Refund policy

Last updated: September 15, 2026

Client Engine is a brand of SSS Online LLC ("we", "us"). This policy covers purchases of the Client Engine System and any other digital product sold on this store.

The do-the-work guarantee

Work the system for 60 days: build the assets the playbooks walk you through and send the outreach. If you haven't booked a single qualified sales call within 60 days of your purchase, we'll refund the full purchase price.

To claim it:

1. Contact us within 60 days of your purchase date by replying to your order confirmation email or through our contact page. Include your order number.
2. Show us the work: a copy or screenshot of your prospect tracker, or a few examples of the outreach you sent. A quick summary is enough — no forms, no interviews.

Once we've confirmed the claim, we refund the full amount to your original payment method, usually within 5 business days. Your bank may take a few more days to show it. You keep the template vault.

Duplicate or mistaken purchases

If you were charged twice for the same product, or bought it by mistake and haven't downloaded the files, contact us within 14 days and we'll refund the duplicate or mistaken charge in full.

Files that won't download or open

If a file is missing, damaged or won't open, tell us and we'll send a working copy. If we can't fix it, we'll refund you.

Before you dispute a charge

Please contact us first. We answer every message, and a refund through us is faster than a bank dispute.

Your legal rights

This guarantee is in addition to any rights you have under the consumer protection laws where you live. Nothing in this policy limits those rights.

Contact

SSS Online LLC (Client Engine), 1111B S Governors Ave, STE 25855, Dover, DE 19904, United States. Reach us by replying to your order confirmation email or through our contact page.